Privacy Policy

Last updated: 05/01/2026

Who We Are

UK Study On Campus is a trading name of UKSTUDYONLINE LTD, registered in England and Wales under company number 13321296.

Our registered office is at: 66 High Street, Lewes, England, BN7 1XG

For privacy-related enquiries, please contact us at: info[at]ukstudyonline.com

What Personal Data We Collect and Why

Information You Provide to Us

When you use our services or contact us, we may collect:

  • Contact information: Name, email address, phone number
  • Educational information: Academic qualifications, education history, desired courses and universities
  • Personal circumstances: Information relevant to university applications, such as nationality, residence status, and personal background

We collect this information to provide you with university guidance and application support services. The legal basis for this processing is your consent and our legitimate interest in providing the services you have requested.

Contact Forms

When you submit a contact form or enquiry on our website, we collect the information you provide (typically name, email address, and your message). We retain this information for up to 12 months for customer service purposes and to respond to your enquiry.

Cookies

Our website uses cookies to improve your browsing experience. Cookies we use include:

  • Essential cookies: Required for the website to function properly
  • Analytics cookies: Help us understand how visitors use our website (see Analytics section below)

You can control and/or delete cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

Analytics

We use Google Analytics to understand how visitors use our website. Google Analytics collects information anonymously and reports website trends without identifying individual visitors. Google Analytics uses cookies to collect this information.

You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

For more information on how Google uses data, visit Google’s Privacy Policy.

Who We Share Your Data With

We may share your personal data with:

  • Universities and education providers: When you request guidance about specific universities or wish to apply, we may share relevant information with those institutions. We only share information necessary for them to assess your application or provide information to you.
  • Service providers: We may use third-party service providers to help us deliver our services (such as email marketing platforms, CRM systems, or web hosting providers). These providers only process your data on our instructions and are required to keep your information secure.

We will never sell your personal data to third parties.

How Long We Retain Your Data

We retain personal data for as long as necessary to provide our services and comply with legal obligations:

  • Contact form submissions: 12 months
  • Client records: 6 years after the completion of services (in line with UK business record-keeping requirements)
  • Analytics data: 26 months (Google Analytics default)
  • Email marketing data: Until you unsubscribe or request deletion

What Rights You Have Over Your Data

Under UK data protection law, you have the following rights:

  • Right of access: You can request a copy of the personal data we hold about you
  • Right to rectification: You can ask us to correct inaccurate data
  • Right to erasure: You can request that we delete your personal data
  • Right to restrict processing: You can ask us to limit how we use your data
  • Right to data portability: You can request your data in a structured, commonly used format
  • Right to object: You can object to our processing of your personal data
  • Right to withdraw consent: Where we process your data based on consent, you can withdraw that consent at any time

To exercise any of these rights, please contact us at: info[at]ukstudyonline.com

Where Your Data Is Sent

Our website is hosted in the UK. Some of our service providers may process data outside the European Economic Area (EEA). Where this occurs, we ensure appropriate safeguards are in place to protect your data in accordance with UK data protection standards.

For example, Google Analytics processes data internationally, but Google complies with appropriate data transfer mechanisms.

How We Protect Your Data

We take the security of your personal data seriously and implement appropriate technical and organisational measures, including:

  • Secure encrypted connections (HTTPS/SSL) for data transmission
  • Access controls limiting who can view personal data
  • Regular security updates and monitoring
  • Secure backups of data

Data Breach Procedures

In the unlikely event of a data breach that poses a risk to your rights and freedoms, we will notify you and the Information Commissioner’s Office (ICO) within 72 hours as required by UK data protection law.

Third-Party Links

Our website may contain links to third-party websites, including university websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

Children’s Privacy

While our services often involve supporting students under 18, we typically communicate with parents or guardians. If you are under 16, please ensure you have parental consent before providing us with personal information.

Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the “Last updated” date.

Contact Information

If you have any questions about this privacy policy or how we handle your personal data, please contact us:

Email: info[at]ukstudyonline.com
Address: 66 High Street, Lewes, England, BN7 1XG

Complaints

If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

Website: ico.org.uk